var i18n,lang={};
i18n = lang.en = {
    tabOnline:'ChatOnline',tabLeaveMsg:'Message',tabRobot:'SelfSearch',tabFreePhone:'FreePhone', OK:'OK',guest:'Guest ',
    cancel:'Cancel',sendFile:'Send file',send:'Send',tip:'tips',fileType:'acceptable file formats.txt;.jpg;.rm;.doc;.pdf;.ppt;.xls;.gif;.rar;.zip;.pps',fileSize:'The maximum allowable file size is 1MB;',
    visitorAuth:'Visitor authentication', name:'Name:',phone:'Phone:',email:'Email:',questionType:'Question Type:',onlyone:' only one chat allowed for you',
    required:'whick marked by（<span class\="required">*</span>）is required!',hotq:'hot question',faq:'FAQ',emot:'Emote',screen:'screen',langSel:'select language',opinionTip:'service opinion',
    satisfied:'Are you satisfied about our service？？',opinion:'Opinion:',verygood:'Very Good',good:'Good',normal:'Normal',bad:'Bad',verybad:'Very Bad', desc:'Desc：',
    invalid:'your input is not valid',accountInvalid:'account invalid！',reason:'pease leave your comlain and contact info',msgFail:'fail to send Message:<span class="msgFail">{0}</span>',
    exitConfirm:'This will close current chat,would you like to continue?',company:'Comp:',dept:'Dept:', msgArrived:'message arrived',
    connected:'The chat is created，',servicer:' is servicing you',meetingTitle:'participants',queuing:'You are in service queue,there are {0} customer before you',
    changeNick:'change', removed:'is removed',inMeeting:' enter meeting', endChat:'the chat is ended!', transChat:'the chat is moved to ',
    transChatFinn:'chat transfer completed',toRobot:'the customer is busing,self-searh system start',  leaveRobot:'self-search system stop。',
    say:' Say:',download:'click here download',sendImg:' send an image ',fullImg: ' click for full image ',whisper:'post a private message to {0}',you:' You ',
    disconnected:'No customer service connection is availabe!', empty:'you cannot input empty message', maxLen:'the input exceeds the allowable limit to the amount of characters', robot:'XIAOYU',
    guess:'are you asking follow question？',sendFail:'Failed to send msg:',unknown:'Unknown error!',cancelFile:'confirm to cancel  this sending?',sendFinn:'upload completed ！',
    fileFail:'upload failed ！',enter:'Enter',ctrlEnter:'Ctrl+Enter',save:'save chat recorder',nick:'Nick:', maxNick:' the max allow length is 7',
    exist:'This nick has been existed,please choose other one',all:'all', joinMeeting:'You joined a meeting room',leave:'leave chat！',
    phoneSuccess:'Phone call success,wait response!',phoneError:'Phone call failed!',calling:'connecting to server...'
   };